Terms & Conditions


Dear valued guest,
Please read this information carefully, as payment of a deposit represents your acceptance of the following Terms and Conditions.

Registration and Payment
A deposit of 25% of the Trip Turkey package rate confirms your reservation. Payment must reach our account within a week after the reservation. 

Payment may be made by wire or with following credit cards (Visa, Master Card). 

The balance of your invoice is due 65 days prior to the tour date. If you make your reservation after the final payment date, payment in full will be required upon reservation.

Refunds & Cancellations

If you must cancel your trip, the effective date of cancellation will be upon receipt of your written notification. If you need to cancel for any reason prior to tour departure, the cancellation fees will be as follows:

 

From booking date to 65 days prior to arrival date:

:

25% of package rate

from 64 to 35 days to arrival date:

:

50% of package rate

from 34 to 08 days to arrival date:

:

75% of package rate

from 07 to 00 days to arrival date:

:

100% of package rate

 

* Cancellation terms may be different for private yacht charters (or for programs that contain yacht charter) and groups with ten or more participants.
Please note that the cost of any unused portion of your tour package is not refunded. It is strongly advised to purchase a travel insurance policy which covers cancellation penalties in case you need to cancel due to illness or for other unexpected reasons. If for any reason Trip Turkey cancels your tour, you will receive a complete refund of all payments you have made to us.


Travel Insurance / Travel Protection Plan
You are strongly recommended to obtain a comprehensive travel protection plan. This plan covers trip cancellation or interruption, medical expense / emergency assistance, lost baggage / travel documents, and trip delay.


Changes to Your Reservation
Please note that changes are subject to availability and can not be guaranteed. If you change the date of your tour, and subsequently cancel, cancellation penalties will be based upon your original tour departure date. Similarly, if you change your reservation from double occupancy to single occupancy, you will be charged the single supplement.


Single Travelers
We welcome single travelers and offer a limited number of single accommodations on each tour. Because hotel and yacht rates are priced by the room or cabin, the cost for accommodations occupied by one person is higher than that shared by two people, but we will do everything possible to keep single supplements at a reasonable cost. Please note that single rooms in many Turkish hotels may be smaller than those to which you are accustomed.


Triple Room Discounts / Children 
Triple room accommodations are available on a limited basis at a reduced price of 10% - 20% the off hotel portion of the program fee for the third person. Triple rooms usually consist of a twin-bedded room with an additional cot or folding bed for the third person. Triple rooms may not be comfortable for three adults.


Passports & Visas
Passports & visas and payment for each are the responsibility of each client. You are responsible for obtaining any travel documents and/or verifying entry requirements necessary for each country of travel and/or transit. Visas are required for US citizens traveling in Turkey but do not need to be arranged in advance. Visas must be purchased upon arrival at the first Turkish airport upon the presentation of your valid US passport and a fee. You are responsible for any expenses incurred as a result of delays or itinerary changes related to your lack of appropriate travel documents.


Gratuities
Tour prices include gratuities for dining room servers at included meals. Please note that gratuities for tour guide(s), the driver(s) and yacht crew are not included. These tips are optional and should be extended on a voluntary basis.


Not Included in Your Tour Price
Airfare to Turkey, costs of passports and visas, personal expenses such as beverages, laundry, room service and meals not specified, excess baggage fees, communication charges, airport, port and departure taxes, gratuities to Trip Turkey tour guide(s), driver(s) and yacht crew which are at your discretion, optional sightseeing or shore excursions and travel insurance. We strongly recommend that you protect yourself and your investment in case you have to cancel or interrupt your vacation.


Smoking
For the convenience of the majority of our travelers, Trip Turkey has a No Smoking policy on all tour buses. We will arrange sufficient rest stops so those who wish to smoke may do so.


Travelers Needing Special Assistance
The pace of our tours varies, but in general they require participants to be in good physical health. Trip Turkey will make reasonable efforts to accommodate the special needs of tour participants. At the time you book your tour, please inform us of any physical disabilities or limitations you may have so that we can help you determine the appropriateness of the tour. If such limitations cause you to require more than minor support, we ask that you plan to travel with a companion who will be responsible for providing that support.


Responsibility
The liability of Trip Turkey Tourism & Travel Co. is limited. In no event will Trip Turkey be liable for amounts in excess of the amounts payable to it in accordance with the terms here under, nor will it be liable for any consequential indirect or incidental damages arising from this agreement. Trip Turkey purchases transportation, hotel accommodations, restaurant and other services from independent suppliers not under our control. We serve only as agents for these suppliers in securing tour arrangements, and therefore will not accept responsibility and liability for wrongful, negligent, or arbitrary acts or omissions of these independent contractors, their employees, agents, servants or representatives. Trip Turkey is not liable for injury, damage, loss, accident or delay that may be caused by events not within our control , including without limitation, acts of terrorism, war, strikes, the defect of any vehicle, or the negligence or default of any third party. All coupons, receipts and tickets are issued subject to the terms and conditions specified by the air carriers, cruise lines, and other independent suppliers. The passage contract in use by third parties, when issued, shall constitute the sole contract between such third party and the purchaser of the tour.

Trip Turkey reserves the right to correct errors in program pricing. We reserve the right to cancel an advertised tour, decline to accept a reservation or remove a person from a tour if it is determined by our tour guide to be in the best interests of the health, safety and general well - being of the other travelers. We will make every effort to operate our tours as planned, but we reserve the right to make itinerary changes if necessary. 

If unforeseen circumstances require us to change a hotel we will select alternative accommodations of the same or better quality. Yacht charter itineraries may change due to factors such as government regulations, water levels or weather conditions. The foregoing terms and conditions and all aspects of the relationship between Trip Turkey and the customer shall be governed by the Turkish laws for TURSAB (Union of Turkish Travel Agencies) and by the courts in Istanbul.